Vital Learning

Motivate and lead employees with finesse and respect.

As consultant partners of Vital Learning, Crowley & Lautenbach offer Vital Learning’s Leadership Series™ training seminars that will put your organization’s leaders at the head of the class. As an industry leader in the management training marketplace, Vital Learning has you covered — from the basics of management and effective communication to resolving workplace conflicts, motivating team members and successfully leading projects.

With training from Vital Learning, your organization will become more productive, and that means more profitable.

Vital Learning’s seminars are available as classroom sessions, online sessions, or a combination of application workshop and online sessions.

Click on the course title to download an e-brochure to learn more about these valuable, effective leadership programs that produce results.

Course Summaries

Essential Skills of Leadership™

Essential Skills of Leadership™ teaches managers contemporary techniques for effective leadership, thereby improving their performance and increasing the productivity of both the team and the organization.

Essential Skills of Communicating™

Essential Skills of Communicating™ helps supervisors, team leaders and managers ensure that communication with employees is a two-way process through designing clear, concise messages, listening to improve communication and managing nonverbal behaviors to reinforce the intent of the message. Furthermore, they learn to create a climate of open communication that increases team members’ motivation and commitment.

Coaching Job Skills™

Coaching Job Skills™ teaches team leaders and managers a process of observation, analysis and communication to help them successfully coach team members in their jobs, as well as widen the breadth of team members’ skill sets.

Communicating Up™

Communicating Up™ teaches leaders how to hold more successful meetings with their managers and other members of senior management, transforming these meetings into positive, productive experiences.


Delegating™ teaches supervisors, team leaders and managers how to develop team members in order to strengthen their commitment to the organization’s success, so employees feel more a part of the team and of the entire organization.

Developing Performance Goals and Standards™

Developing Performance Goals and Standards™ teaches leaders the SMART — specific, measurable, attainable, results-oriented and time-framed — approach with team members, so managers demonstrate their commitment to an open and consistent performance improvement process.

Effective Discipline™

Effective Discipline™ provides leaders with the tools necessary to dramatically reduce employees’ problem behaviors. By involving team members in performance discussions and winning their commitment to behavioral change, leaders can turn a potentially negative interaction into a positive developmental step.

Work Habits™

Improving Work Habits™ provides supervisors, team leaders and managers with the tools necessary to recognize and address poor work habits, even those of successful, productive team members.

Managing Complaints™

Managing Complaints™ provides leaders with a proven process and individual skills to effectively deal with employee complaints in a way that supports employee and team goals.

Providing Performance Feedback™

Providing Performance Feedback teaches leaders the skills necessary to implement a systematic, fact-based approach to performance improvement through quality feedback.

Resolving Conflicts™

Resolving Conflicts™ teaches leaders to understand the signs of conflict and find the root causes, so managers can eliminate the issues and minimize the negative effects.

Developing and Coaching Others™

Developing and Coaching Others™ helps leaders learn the specifics of how they can effectively influence the learning process and hold “coaching moments” with team members to change undesired behavior and improve productivity and performance.

Supporting Change™

Supporting Change™ teaches leaders how to support change while addressing the team’s comfort level with it, enabling leaders to more effectively facilitate the team’s acceptance of new ways of doing things.

Solving Workplace Problems™

Solving Workplace Problems™ provides leaders with an effective approach and the tools necessary to improve current processes that organizations use to solve problems.

Motivating Team Members™

Motivating Team Members™ teaches leaders what motivation is and how it inspires employees to do their best. Leaders learn a four-stage plan to influence team members while creating a work environment conducive to high performance.

Leading Successful Projects®

Leading Successful Projects® examines each phase of a project and the questions that must be answered to ensure control of the project and its progress.

Leadership Series™ in Spanish

Vital Learning offers the 12 modules of its award-winning Leadership Series™ in Spanish, so organizations can succeed on every level, with every employee.